RELIABLE SOURCES. LESS SEARCHING.
Practical resources for an organised, well-prepared hotel operation.
Focused on Austria, with additional resources for Germany and Switzerland. Country labels refer to the source’s scope, not its language.
Our explanations are in English. The linked original resources are in German; some providers also offer other languages.
Links open the original provider in a new tab. Reading is often free; software, licences, advice or individual downloads may require registration, membership or payment.
A WKO guide introducing operational fire safety responsibilities.
Compare it with your property’s permits and professional advice. General guidance does not replace an on-site assessment.
Access: Public information; check the provider’s conditions and downloads
Source reviewed: . Not legal advice. Check the current version with the provider.
A checklist for preparing for an extended power outage.
Work through it with your team and add responsibilities, manual procedures and reachable contacts for your property.
Access: Public information; check the provider’s conditions and downloads
Source reviewed: . Not legal advice. Check the current version with the provider.
WKO’s starting point for food and hygiene rules in hospitality.
Specify your actual catering services: breakfast, restaurant, buffet and storage involve different tasks.
Access: Public information; check the provider’s conditions and downloads
Source reviewed: . Not legal advice. Check the current version with the provider.
A collection of materials on food and allergen labelling.
Review menus, recipes and responsibilities together. Update documentation when ingredients change.
Access: Public information; some services may require registration
Source reviewed: . Not legal advice. Check the current version with the provider.
Information for playground operators in hotels and restaurants.
Compile equipment lists, inspection records and maintenance responsibilities. Consider manufacturer instructions and local requirements.
Access: Public information; check the provider’s conditions and downloads
Source reviewed: . Not legal advice. Check the current version with the provider.
WKO does not identify a general statutory requirement for accommodation providers to supply a defibrillator.
Clarify property-specific requirements and appropriate equipment with professionals. Plan purchase, maintenance and training together.
Access: Public information; check the provider’s conditions and downloads
Source reviewed: . Not legal advice. Check the current version with the provider.
WKO guidance on permits for accommodation facilities.
Gather existing permits before alterations or a change of use and discuss your specific plans with the responsible authority.
Access: Public information; check the provider’s conditions and downloads
Source reviewed: . Not legal advice. Check the current version with the provider.
Industry-specific guidance on items left behind by guests.
Prepare a lost-property log; use the original guidance to clarify storage, return and contact with the lost-property authority.
Access: Information page; additional services may be restricted to members
Source reviewed: . Not legal advice. Check the current version with the provider.
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EXTRA RESOURCES FROM MY-BOOKINGS
Our own practical resources. Adapt them to your property; they are not a legal or technical assessment.
This collection is editorial guidance from my-bookings, not legal advice or confirmation that your property meets every requirement. The source, country, current version and your specific circumstances matter. External resources are neither embedded nor presented as our own templates. Selection and source review: 8 November 2026.
Cross-border offers may involve more than one legal system. Country filters do not replace this assessment. An English explanation does not change the jurisdiction of the original resource.
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