Clear answers. Better decisions.

my-bookings helps accommodation businesses and apartment managers organise bookings, availability and recurring tasks centrally. We identify suitable modules based on your properties, booking channels and workflows.

my-bookings is cloud software accessed through a browser with an internet connection. Connected devices, such as locks or heating controls, may have additional technical requirements.

We discuss your requirements and demonstrate suitable features. We then agree on setup, integrations and the next steps. The effort depends on your properties and existing systems.

This depends on the exports available from your current system and supported import methods. Contact us before switching so that we can agree on the data, format and effort before migration.

Channel management and other interfaces connect supported booking channels and external systems. We check your specific combination and the data exchanged before setup. Functionality varies by provider and selected module.

Synchronising availability helps reduce overbookings, but cannot eliminate them entirely. Simultaneous reservations, transmission delays or channel outages can cause conflicts. Correct mapping and attention to error notifications remain important.

Our website booking calendar provides a direct booking option. We agree on the integration and available settings with you. It complements your presence on booking channels and helps guests book directly.

Depending on your modules, my-bookings supports guest messaging, invoicing, payment workflows and the coordination of cleaning and access. Rules are configured for your business. Payment providers and technical partners may have additional requirements or fees.

User and permission management helps distribute tasks and access within your team. A cleaning staff app feature is also available. Access is configured according to responsibilities and the modules used.

Operational data are backed up daily by our provider Internex. This is not a continuous real-time copy: changes since the last usable backup may be lost in an incident. We also recommend regularly using available exports for your own records.

Support is included on a fair-use basis. You can reach us personally Monday to Friday, 9:00–18:00. Additional work, such as custom modifications or extensive data migration, is agreed separately.

There is no minimum contract term. You may cancel by email to office@my-bookings.org at the end of the current calendar month, provided we receive your notice by its last calendar day. No cancellation or termination fee applies. See our terms for details.

Yes, we can offer a combination of a fixed price and a percentage component. We discuss suitable pricing, modules and any third-party costs in your individual offer.

Arrange exports of required booking, guest and accounting data before the contract ends. We can clarify available export options and any assistance required. Data provision and deletion follow the agreed terms and legal obligations; cancellation does not mean all data are immediately deleted.