Preparing a property crisis manual
my-bookings – original practical resource | 8 November 2026

[ ] Assign a responsible person and deputy for each shift.

[ ] Collect emergency contacts and approved operating procedures in a place accessible offline.

[ ] Review scenarios with specialists: power outage, IT failure, building damage and failure of key service providers.

[ ] Agree communication and documentation responsibilities: who informs staff, guests and the relevant authorities?

[ ] Practise procedures regularly and incorporate documented lessons. This preparation is not a complete safety or evacuation plan.

Property: __________
Responsible person: __________
Next review: __________