RELIABLE SOURCES. LESS SEARCHING.

AI & digitalisation

Choose tools thoughtfully, taking data protection and IT security into account.

Focused on Austria, with additional resources for Germany and Switzerland. Country labels refer to the source’s scope, not its language.

Our explanations are in English. The linked original resources are in German; some providers also offer other languages.

Relevant sources and practical resources

Links open the original provider in a new tab. Reading is often free; software, licences, advice or individual downloads may require registration, membership or payment.

WKOATGuideSource: German

Choosing AI tools with data protection in mind

WKO guidance on selecting and using AI tools at work.

How it helps your property

Clarify data types, provider terms and internal approval before use. Use anonymised examples when drafting text.

Access: Public information; check the provider’s conditions and downloads

Source reviewed: . Not legal advice. Check the current version with the provider.

WKO: open original (German) (new tab) (opens a new window)
WKOATChecklists & guidesSource: German

Cybersecurity and incident checklists

WKO resources on prevention and responding to IT incidents.

How it helps your property

Assign responsibilities, test backup restoration and keep important contacts available offline.

Access: Public information; check the provider’s conditions and downloads

Source reviewed: . Check the current version with the provider.

WKO: open original (German) (new tab) (opens a new window)

EXTRA RESOURCES FROM MY-BOOKINGS

Take these into your working day

Our own practical resources. Adapt them to your property; they are not a legal or technical assessment.

Three AI prompts for reception
  1. Simplify an email: “Rewrite this anonymised draft in a friendly, clear style. Do not invent prices, deadlines or promises. Flag missing information: [text].”
  2. Review a translation: “Translate these general arrival instructions into English. Keep times and place names unchanged. Flag ambiguous terms: [text].”
  3. Organise a workflow: “Turn these general steps into a shift-handover checklist. Do not assign people or add confidential guest information: [steps].”
  4. Check the provider, data handling and internal approval before use. Always have a person review the result.
Download as a text template ↓
Five practical software selection questions
  1. PMS: does its handling of units, bookings and invoices fit our workflows?
  2. Channel manager: which booking channels we need are actually supported?
  3. Direct booking: can guests clearly understand and book available offers on our website?
  4. Pricing tools: which data is imported and which rules can we control ourselves?
  5. Implementation: who supports migration, training and ongoing use? Compare costs and prerequisites in writing.
Download as a text template ↓

Check the context before use

This collection is editorial guidance from my-bookings, not legal advice or confirmation that your property meets every requirement. The source, country, current version and your specific circumstances matter. External resources are neither embedded nor presented as our own templates. Selection and source review: 8 November 2026.

Cross-border offers may involve more than one legal system. Country filters do not replace this assessment. An English explanation does not change the jurisdiction of the original resource.

And your daily workflows?

We help you bring bookings, guest communication and administration together in my-bookings.

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